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Improve Customer Experience in 3 Steps, No Matter Your Budget or Title

How important is customer experience in their own organizations? Most ministerials now consider patron suffer a priority, but so many of them are still not ready to get serious about it. Yes, according to data from SurveyMonkey, 89% of C-level administrations say they are “extremely invested” in CX, but we know that 89% of plans […]

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Passive Purification

Presence of God- My God, illumine my room, that I may not go astray in the midst of the darkness of tribulation. MEDITATIONAlthough it is possible for us to enter the night of the atmosphere by a charitable rehearse of total abstention and an intense exercise of the theological virtue, the authorities concerned will never […]

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The Other Side of Confession

For the last couple of weeks, the lectionary has been contributing us to consider questions of forgiveness, reconciliation, and now, this Sunday, fairness, with the parable of the laborers in the vineyard. As I have been contemplating the tension between forgiveness, shame, and kindnes, I revisited the words of the admission we generally say at […]